Engagement Associate DACH
Core
Client-facing role bridging business and technology to support deployments, manage day-to-day client operations, and shape product feedback for leading retailers in the DACH region.
Role type
Engagement Associate (Client Operations & Product Feedback) (via careerplan.io/jobs/A6-005-7D-279-engagement-associate-dach)
Builds
Retail client engagement, operational reviews, and product roadmap input
Domain
Retail / AI & Computer Vision
Deliverable
client delivery
Required skills
Native or fluent German, strong English, business-technology background, technical communication, data analytics, AI tool adoption, cross-cultural collaboration
Preferred skills
Retail or FMCG experience, AI/computer-vision/IoT exposure, international team experience
Responsibilities
Visit stores to understand technology performance, coordinate issue resolution with engineering, use analytics to provide evidence-backed recommendations, manage client queries and reporting, feed field insights to Product and R&D
Seniority
Junior to Mid-level, hands-on IC
