Premium Guest Assistant Manager
Core
Lead a high-performing team dedicated to exceptional VIP service and member experiences, building strong relationships with Premium Guests and hosting VIP events.
Role type
Assistant Manager, Premium Guest Relations
Builds
Personalized service experiences and loyalty/retention initiatives for valued patrons
Domain
Hospitality and Gaming
Deliverable
product features
Required skills
Leadership, relationship management, operational excellence, communication, problem-solving, loyalty program knowledge
Preferred skills
Experience in hospitality, gaming, or customer experience, knowledge of member engagement strategies
Technologies
None stated
Responsibilities
Support the Premium Guest Manager in leading the team, build relationships with Premium Guests, host VIP events, develop the Premium Guest Host team
Seniority
Mid-level, hands-on leader
