VIP Account Manager
Core
Manage a portfolio of VIP clients in an online gaming company, providing personalized support, building long-term relationships, and improving engagement and retention through campaigns.
Role type
VIP Account Manager
Builds
Client relationships and engagement within the iGaming sector
Domain
iGaming / Online Gaming
Deliverable
client delivery
Required skills
VIP account management, client relationship building, personalized support, campaign management, client activity monitoring, internal coordination
Preferred skills
iGaming industry experience, proactive approach, strong organizational skills, adaptability
Responsibilities
Manage a portfolio of VIP clients, provide personalized support, build long-term client relationships, improve client engagement and retention, monitor client activity, coordinate with internal teams to resolve issues, welcome new VIP clients and re-engage inactive users