Medical Receptionist
Core
Trusted point of contact for patients, doctors, and healthcare providers, managing high-volume enquiries and appointment coordination across multiple medical practices.
Role type
Medical Receptionist
Builds
Efficient day-to-day operation of outsourced medical practices
Domain
Healthcare administration / Medical practice management
Required skills
Customer service, appointment booking, patient record management, multi-platform software proficiency, high-volume call handling, stakeholder liaison, organizational skills, accuracy
Preferred skills
Medical experience, cloud-based system knowledge, adaptability, solutions-focused approach
Responsibilities
Deliver exceptional customer service to patients and providers, manage high volume of patient enquiries, book and coordinate appointments, liaise with hospitals and specialists, process medical administration tasks, maintain accurate patient records
Seniority
Entry to Mid-level, hands-on IC