Director, People Operations (R5390)
Core
Lead and evolve the People Operations function to deliver an exceptional employee experience through efficient, technology-enabled, and AI-powered processes across the employee lifecycle.
Role type
Director of People Operations (HR Shared Services)
Builds
Scalable People Operations organization supporting global workforce operations
Domain
Defense technology / Aerospace
Required skills
Strategic leadership, team management, service delivery architecture, AI enablement, process design, data governance, compliance, stakeholder management, change management, vendor management, analytics
Preferred skills
MBA, experience in technology/aerospace/defense, AI-enabled service models, UKG/Ashby/Jira expertise, Lean Six Sigma/ITIL/Agile methodologies, global workforce support
Technologies
UKG, Jira Service Management, Ashby, automation tools
Responsibilities
Define and execute a unified People Operations vision and multi-year roadmap; Lead day-to-day operations ensuring consistent service delivery; Lead and scale the People Operations function; Establish team structure, capacity planning, and KPIs; Serve as a strategic advisor to executives on workforce operations; Transform People Operations into a self-service-first, AI-enabled support model; Own end-to-end workforce lifecycle processes; Ensure accuracy, security, and integrity of employee data; Partner with IT and HRIS teams to execute the technology roadmap; Establish service metrics and reporting frameworks
Seniority
Director, strategic leadership & hands-on operational management