Associate Technical Project Manager
Core
Associate Technical Project Manager supporting a portfolio of Tillster customer projects across Iberia and EU, managing content changes and driving customer satisfaction and revenue growth.
Role type
Associate Technical Project Manager
Builds
Tillster customer projects and product/menu content updates
Domain
Restaurant technology (on-premise order and pay systems)
Required skills
Project management, customer relationship management, risk mitigation, acceptance testing, cross-functional collaboration, strategic account management
Preferred skills
On-premise order and pay technology knowledge, sales opportunity identification, Portuguese language proficiency
Technologies
Tillster platform, on-premise order and pay systems
Responsibilities
Develop and maintain project plans, schedules, and milestones; conduct regular customer meetings to assess satisfaction; identify and mitigate project risks; undertake acceptance testing of product/menu developments; support helpdesk teams in resolving incidents related to content changes; collaborate with Product Management on upcoming opportunities.
Seniority
Associate (2-3 years experience)