Working Student Customer Success (m/f/d)
Core
Support Customer Success Managers in delivering product value and service quality to HR tech customers by managing operations, data analysis, and workflow automation.
Role type
Working Student Customer Success Management
Builds
Customer relationships and operational efficiency for SaaS HR platform
Domain
HR Technology / SaaS
Deliverable
client delivery
Required skills
Data analysis (Excel/Sheets), Project coordination, Localization, Knowledge management, AI workflow automation, Problem-solving
Preferred skills
HR domain knowledge, Startup experience, Consulting background, Passion for AI
Technologies
Microsoft Excel, Google Sheets, AI tools
Responsibilities
Prepare and follow up on meetings with key stakeholders, Use analytics tools to deliver insights for the CSM team, Identify opportunities to automate tasks using AI, Develop and localize training materials, Maintain and enhance internal knowledge base
Seniority
Student (Working Student)