CareerPlan

Head of Client Solutions

North Sydney, New South WalesRemoteFull-time2026-08-28 → 2026-10-22
Hybrid

Core

Lead pre-award Strategy and Proposals functions to increase win rate and volume for a global Contract Research Organization (CRO).

Role type

Senior leadership (Head of Client Solutions)

Builds

High-quality strategic proposals and bid responses for clinical trials

Domain

Healthcare / Clinical Research / CRO

Deliverable

client delivery

Required skills

Pre-award strategy, proposal leadership, commercial operations, bid management, process improvement, change management, data-driven decision-making, stakeholder influence, cross-functional collaboration

Preferred skills

AI-enabled workflow design, digital transformation, advanced degree (MSc/MPH/MBA), Asia-Pacific language capability

Technologies

AI-enabled workflow tools, digital transformation platforms

Responsibilities

Oversee Directors of Strategy and Head of Proposals; design and track performance metrics (win rate, responsiveness); drive process and technology improvements; align strategy, narrative, and budgets for compelling proposals; collaborate with BD, Operations, Finance, and Marketing.

Seniority

Senior, strategic leadership