Business Development Manager, NSW
Core
Identify, develop, and win new service and maintenance business for Gardner Denver's product range and service capabilities, while managing key accounts.
Role type
Business Development Manager (Aftermarket/Service)
Builds
New aftermarket service contracts, long-term maintenance plans, and expanded market reach for industrial products.
Domain
Industrial machinery, Aftermarket services, Maintenance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
New business development (hunter mentality), Key account management, Market analysis, Customer relationship management, Contract negotiation, Service program implementation, Data analysis, Reporting, Risk assessment, Safety compliance
Preferred skills
SAP proficiency, Analytical skills, Target achievement focus, Client research, Organizational skills, Self-starter attitude
Technologies
SAP, Excel, Word, PowerPoint, Databases
Responsibilities
Sign service contracts with new and existing customers, Convert customers to long-term service plans, Identify and evaluate aftermarket opportunities, Manage key accounts and proactive targeting for additional service work, Conduct customer satisfaction surveys, Resolve customer complaints and disputes, Support internal personnel and external customers, Produce weekly/monthly reports, Conduct safety risk assessments and audits
Seniority
Mid-level, hands-on IC