Service Executive - Fixed Term Contract
On-site · Australia
Core
Managing service interactions across phone, email, and marketplace channels to ensure exceptional customer service and first-call resolution for iconic brands.
Role type
Customer Service Executive
Builds
Customer support solutions for consumer-facing brands
Domain
Consumer Goods / Hospitality / Alcohol
Deliverable
client delivery
Required skills
multi-channel communication, problem-solving, record keeping, continuous improvement mindset
Responsibilities
Managing service interactions through phone, email, and marketplace; Providing solutions that exceed customer expectations; Maintaining accurate records of customer interactions and transactions