Customer Service Representative (Travel Industry)
Core
Assist clients with travel-related inquiries, booking guidance, and reservation support to ensure a positive customer experience.
Role type
Customer Service Representative (Travel)
Builds
Travel bookings and customer support services
Domain
Travel industry
Deliverable
client delivery
Required skills
phone and email communication, travel planning assistance, policy and procedure knowledge, documentation, time management, computer literacy
Preferred skills
customer service experience, interest in the travel industry
Responsibilities
Respond to customer inquiries via phone and email, Assist clients with travel planning and reservations, Provide accurate information regarding destinations and policies, Document interactions and updates
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