Developer Success Engineer (UK-Based)
Core
Resolve technical issues for customers using Prefect and Dagster orchestration platforms, diagnose failures in cloud/container environments, and prevent recurrence through documentation and tooling.
Role type
Senior IC Developer Success Engineer (Technical Support)
Builds
Prefect OSS, Prefect Cloud, FastMCP OSS, Horizon, and Dagster data platform
Domain
Data engineering, workflow orchestration, cloud infrastructure, containerization
Required skills
Python debugging, cloud platform troubleshooting, Kubernetes, workflow orchestration, customer-facing technical support, root cause analysis, written communication
Preferred skills
Open-source contribution, SQL, data warehouse familiarity, support tooling development
Technologies
Python, Kubernetes, Docker, AWS, GCP, Azure, Prefect, Dagster, Airflow, MCP
Responsibilities
Diagnose and resolve customer technical issues across Prefect and Dagster installations, own issues through resolution, contribute to documentation and debugging resources, file reproducible product issues, escalate complex problems to engineering
Seniority
Senior, hands-on IC
