Installation Specialist - Tampa, FL (Bilingual - English/Spanish)
Core
Ensures restaurant sites are fully prepared for successful POS installations through virtual assessments, on-site readiness checks, and installation execution.
Role type
Installation Specialist (POS Hardware & Infrastructure)
Builds
Restaurant point-of-sale systems, networking infrastructure, and staff training programs
Domain
Restaurant technology / Point-of-Sale (POS) / Network Infrastructure
Deliverable
product features
Required skills
Networking infrastructure knowledge, advanced network testing, POS hardware installation, staff training delivery, technical troubleshooting, project management, bilingual communication
Preferred skills
Fintech or SaaS experience, Associate degree in IT/Networking, background in restaurant operations
Technologies
POS hardware (workstations, printers, pin pads, cash drawers), networking gear (switches, routers, firewalls), Microsoft Office, Google Workspace, CRM platforms, ticketing systems
Responsibilities
Conduct virtual site surveys and validate wiring/electrical/networking readiness; Install and configure POS hardware and connectivity; Deliver onsite training and live support to staff; Troubleshoot complex infrastructure issues; Mentor junior specialists; Maintain detailed records and process documentation
Seniority
Mid-level, hands-on IC