Guest Experience Host
Core
Frontline hospitality role focused on delivering exceptional guest experiences, managing check-in processes, and building rapport with resort owners and travelers.
Role type
Guest Experience Host (Hospitality)
Builds
Seamless guest check-in experiences and memorable resort stays
Domain
Hospitality / Vacation Ownership
Deliverable
product features
Required skills
Customer service, interpersonal communication, problem-solving, computer literacy, PMS system familiarity
Preferred skills
Opera PMS experience, local area knowledge
Responsibilities
Establish rapport with customers to ensure exceptional experiences, coordinate with resort operations for seamless check-in, articulate community travel benefits, meet business targets and KPIs
Seniority
Entry-level, part-time