Senior Engineer - Java / AWS
Core
Design, develop, and support custom applications and integrations within the Amazon Connect platform to optimize multi-channel customer journeys and intelligent skill-based routing.
Role type
Senior IC backend engineer (Java/AWS/AI)
Builds
Serverless backend microservices, custom agent workspaces, and agentic AI systems utilizing Large Language Models via Amazon Bedrock.
Domain
Telecommunications / Cloud Infrastructure / AI
Deliverable
production ML models | product features
Required skills
Java, Python, AWS (Lambda, DynamoDB, S3, IAM, CloudWatch), React, RESTful API design, RAG frameworks, prompt engineering, LLM orchestration
Preferred skills
Enterprise-scale AWS Connect environment design, multi-channel routing architecture optimization
Technologies
Amazon Connect, Amazon Bedrock, AWS API Gateway, React, CloudWatch, DynamoDB, S3, Lambda
Responsibilities
Design and implement complex contact flows and reusable modules; Develop high-performance serverless functions and backend microservices; Build and secure high-performance RESTful APIs; Deploy and orchestrate agentic AI systems with RAG; Drive platform reliability, observability, and continuous integration.
Seniority
Senior, hands-on IC
