Senior Account Manager
Core
Own end-to-end client relationships, manage renewals, and guide project delivery to ensure retention and growth.
Role type
Senior Account Manager
Builds
Client retention and revenue growth within creative/digital services
Domain
Creative and digital professional services
Deliverable
client delivery
Required skills
Account management, renewal management, commercial negotiation, stakeholder management, risk management, cross-functional leadership, data-driven forecasting
Preferred skills
Experience in creative or digital environments, ability to translate customer goals into structured programs
Responsibilities
Own end-to-end client relationships, manage renewals and support growth, guide Project Managers on delivery, monitor account health and revenue, identify and resolve risks, translate customer goals into creative programs, use data for QBRs and renewals, partner with cross-functional teams
Seniority
Senior, hands-on IC
