Mitarbeiter (m/w/d) im After-Sales & Service (Innendienst, Vollzeit)
Core
Customer service and order management for spare parts and service requests in manufacturing automation.
Role type
After-sales service coordinator
Builds
Service offers, orders, and documentation for manufacturing automation clients
Domain
Manufacturing automation / Industrial machinery
Deliverable
client delivery
Required skills
Technical assessment, offer creation, claims management, scheduling, MS Office, ERP systems
Preferred skills
Prior experience in similar role
Technologies
MS Office, ERP systems (via careerplan.io/jobs/990086-mitarbeiter-mwd-im-after-sales-service-innendienst-vollzeit-at-rhein-nadel-automation-gmbh)
Responsibilities
Handle customer inquiries and perform technical assessments, Create offers and process orders, Manage claims, Coordinate field service technicians and report to service manager