Technical Account Manager - US
Core
Technical Account Manager supporting customers and prospects with technical support, acting as a trusted advisor, and partnering with sales to drive customer success and growth.
Role type
Senior IC Technical Account Manager
Builds
Customer success, technical wins, and growth for cloud-native application infrastructure management platform
Domain
Cloud infrastructure, DevOps, Kubernetes (via careerplan.io/jobs/99-003-C0-95C-technical-account-manager-us-at-scaleops)
Deliverable
client delivery
Required skills
Cloud-native technologies, Kubernetes, customer-facing roles, technical presales, selling modern platforms
Preferred skills
Self-driven education, professional development
Technologies
Kubernetes, container technologies
Responsibilities
Engage with customers to ensure success, partner with sales to drive customer journey, develop deep understanding of customer goals, create value-based relationships, participate in planning and execution from discovery to technical win, develop product understanding for sales meetings and events, advise sales team on product positioning, onboard and enable partners
Seniority
Mid-level, hands-on IC
