TAM Lead - ROW
Core
Lead a team of Technical Account Managers to drive technical excellence, strategic customer engagements, and platform adoption for enterprise clients.
Role type
Senior IC Technical Account Management Lead
Builds
Customer success outcomes, platform adoption, and strategic account growth
Domain
Cloud-native infrastructure, DevOps automation, SaaS (via careerplan.io/jobs/99-003-C8-766-tam-lead-row-at-scaleops)
Deliverable
client delivery
Required skills
Team leadership and mentorship, Cloud-native technologies (Kubernetes, containerization), Strategic account management, Cross-functional partnership (Sales/Product/Engineering), Value-based relationship building, Product strategy influence
Preferred skills
Experience scaling TAM organizations, Industry event representation, Best practice standardization
Technologies
Kubernetes, Containerization
Responsibilities
Lead and mentor a team of TAMs, Drive strategic customer engagements for complex accounts, Partner with Sales/Product/Engineering to align solutions with business objectives, Shape customer onboarding and adoption strategies, Influence product strategy via customer feedback, Represent the company at industry events
Seniority
Senior, hands-on IC with team leadership
