CareerPlan

Claims Assistant

Sydney, New South WalesFull-time2026-10-24 → 2026-11-11
Hybrid

Core

Provide administrative support to claims teams, handling liability letters, authorizing simple payments, organizing travel, and preparing documentation for referrals.

Role type

Administrative Assistant (Claims Support)

Builds

Internal claims processing workflows and stakeholder documentation

Domain

Insurance / Personal Injury Claims

Required skills

Microsoft Teams, Microsoft Outlook, Microsoft Excel (filters, Pivot Tables), SharePoint, stakeholder communication, travel coordination

Responsibilities

Provide responsive support to Case Managers, prepare documentation for referrals, organize travel for claimants, authorize simple payments, respond to internal and external queries, participate in projects and user acceptance testing

Seniority

Junior to Mid-level, full-time