Sales Support & Estimator Coordinator - (CRM)
Core
Manage the front end of the sales pipeline, including inbound/outbound lead follow-up, estimate coordination, appointment scheduling, and CRM management for a trades and contractor services environment.
Role type
Sales Support & Estimator Coordinator
Builds
Sales pipeline progression and revenue growth for U.S.-based franchise owners
Domain
Trades and contractor services
Required skills
Lead management, high-volume outbound follow-up, estimate coordination, CRM management, proposal preparation, appointment scheduling, data accuracy, written and verbal communication
Preferred skills
Experience with ServiceTitan, Jobber, Housecall Pro, Buildertrend, or HubSpot
Technologies
ServiceTitan, Jobber, Housecall Pro, Buildertrend, HubSpot
Responsibilities
Take ownership of all inbound leads and estimate requests; Execute high-volume outbound follow-up activities (50+ per week); Re-engage dormant leads and move prospects through the pipeline; Prepare estimate support packages, proposals, and job notes; Coordinate appointments, site visits, and proposal delivery; Maintain accurate and up-to-date CRM and job-management systems; Monitor pipeline activity and ensure proper documentation; Provide timely updates on lead status and outstanding proposals.
Seniority
Mid-level, hands-on IC