IT Field Support Technician
Core
Provide hands-on IT support, travel to clinics, and assist with new IT projects for a network of diagnostic imaging clinics.
Role type
Field support technician (desktop/hardware/telephony)
Builds
Clinic IT infrastructure, RIS/PACS systems, and Standard Operating Environments (SOEs)
Domain
Healthcare / Medical Imaging
Required skills
Desktop and hardware support, telephony systems, Windows environments, Active Directory, RIS/PACS, incident management, travel logistics
Preferred skills
Healthcare IT experience, proactive problem-solving, collaboration with clinicians
Technologies
Windows, Active Directory, RIS, PACS, telephony systems
Responsibilities
Travel to clinics to resolve IT incidents and complete installations, support and maintain SOEs and clinical systems, participate in incident management and escalations, work after hours and weekends for project work
Seniority
Mid-level, hands-on IC