Solutions Engineer
Core
Help largest customers embed Sentry into their applications and workflows, ensuring optimal implementation and utilization of error and performance monitoring.
Role type
Solutions Engineer (Customer-facing technical implementation)
Builds
Customer onboarding plans, implementation strategies, and adoption of error/performance monitoring best practices
Domain
Application Monitoring / Developer Tools / SaaS
Deliverable
client delivery
Required skills
Programming languages (JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native), project leadership, technical consulting, content creation (scripts, code samples, demos)
Preferred skills
Experience as Solutions Engineer, Implementation Consultant, Support Engineer, or Software Developer
Technologies
JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, iOS, Android
Responsibilities
Translate customer pain points into implementation and onboarding plans; Develop best practices, educational offerings, and content around error management; Act as a trusted advisor for instrumenting software engineering; Provide workshop-level interaction to drive maturity of use; Work cross-functionally to provide feedback to product and development teams
Seniority
Mid-level (3+ years preferred, but open to various levels)
