16233 - System Support Associate - GA
Core
Provide technical support, system administration, and operational expertise for core PEO platforms supporting HR, payroll, tax, and benefits.
Role type
System Support Associate
Builds
Dashboards, widgets, and basic workflows
Domain
HR Technology / Professional Employer Organization (PEO)
Deliverable
dashboards & analysis
Required skills
Troubleshooting tier 1 issues, user account management, data hygiene, process documentation, Microsoft Office proficiency
Preferred skills
Analytics coursework, auditing experience, business systems knowledge, HR technology exposure
Responsibilities
Assist with user account setup, updates, and deactivation; Troubleshoot and resolve tier 1 system and application issues; Build, modify and maintain Dashboards and widgets; Update and work with Report Center reporting; Document workflows, system configurations, and support processes; Support projects including system clean-up, audits, or data validation
