IT Support Technician, Corporate IT
Core
Provide support for desktop and mobile systems, manage device lifecycle, and maintain endpoint security for corporate users.
Role type
IT Support Technician
Builds
Desktop and mobile environments, device management, and IT service delivery
Domain
Corporate IT / Endpoint Management
Required skills
Windows 11, macOS, iOS, Android, Microsoft 365 (Entra, SharePoint, Defender, Exchange, Teams), NinjaOne, Intune, Microsoft Office, AutoCAD, Bluebeam, Freshservice, patch management, user training
Responsibilities
Provide support for desktop and mobile systems; Assist with device lifecycle from procurement to retirement; Administer Microsoft 365 and deploy management tools; Maintain endpoint security policies; Support productivity and specialized software; Handle service requests and incidents; Perform software installations and updates; Collaborate on IT policies; Train end users; Document processes; Support employee onboarding and offboarding.