Managed Services Consultant - Commercial
Core
Post-product application consulting for Veeva products, focusing on feature implementation, solution design, and driving customer adoption of SaaS solutions in the life sciences industry.
Role type
Managed Services Consultant (Commercial)
Builds
Veeva product suite implementations and post-implementation success programs
Domain
Life Sciences / SaaS / Cloud
Deliverable
product features
Required skills
System operations and maintenance, customer requirement analysis, solution design, change management methodology, customer liaison
Preferred skills
CRM configuration (Salesforce), Content Management (SharePoint, Zinc MAPS, Documentum), Java, life sciences industry experience, presentation skills
Technologies
Veeva, Salesforce, SharePoint, Zinc MAPS, Documentum, Java
Responsibilities
Implement new features within the Veeva product suite, work with customer business and IT staff to understand requirements, design requested and unrequested solutions, act as customer liaison between implementation teams and stakeholders, guide customers in adopting Veeva products and best practices, drive change management for on-premises to SaaS transitions
Seniority
Mid-level, hands-on IC
