IT Engineer
Core
Automate IT operations end-to-end using AI agents to eliminate manual tickets for 250+ employees.
Role type
Senior IC IT Engineer (AI Automation)
Builds
Production AI agents for IT self-service, automated workflows, and internal tooling
Domain
IT Operations, AI Engineering, Identity & Access Management
Deliverable
production ML models | product features
Required skills
Python, TypeScript, Go, Identity management, MDM, SaaS lifecycle, Zero-trust networking, AI agent security, LLM tooling
Preferred skills
Internal developer/employee portal development, scaling IT through 10x growth
Technologies
Okta, Entra, Jamf, Intune, Kandji, Tailscale, Cloudflare, Google Workspace, macOS, Linux, Crowdstrike, GitHub, BigQuery, Vanta, Wiz
Responsibilities
Build AI agents to resolve tier-1 and tier-2 IT requests automatically; Administer and optimize the AI toolstack; Replace runbooks with automated workflows; Configure integrations and build templates for AI-native onboarding; Oversee DNS records, domain strategy, and email deliverability
Seniority
Senior, hands-on IC