IT Infrastructure Engineer – AI
Core
Deploy and maintain cloud infrastructure and AI tooling (MCP servers, AI agents) to support UserTesting's internal AI initiatives.
Role type
Senior IC IT Infrastructure Engineer (AI & Cloud)
Builds
Hosting environments for internally built AI applications, MCP servers, and cloud infrastructure on AWS/GCP
Domain
Cloud Infrastructure & AI Enablement
Deliverable
production ML models | infrastructure
Required skills
Cloud infrastructure (AWS/GCP), DevOps, MCP (Model Context Protocol), AI Agents, Infrastructure-as-Code (Terraform/CloudFormation), CI/CD, Python/Bash scripting, Containerization (Docker/Kubernetes), API management, Identity management (Okta/OAuth)
Preferred skills
Certifications in cloud or AI platforms, experience with Atlassian Rovo/Slack AI/Okta AI
Technologies
AWS, GCP, Terraform, CloudFormation, GitHub Actions, Datadog, CloudWatch, Docker, Kubernetes, ECS, Cloud Run, MCP, Python, Bash, Git, JSON, YAML, Okta
Responsibilities
Set up and maintain MCP servers connecting AI systems to internal tools; Design and provision hosting environments for AI applications; Build and maintain CI/CD pipelines for AI-hosted applications; Monitor uptime, performance, and cost of hosted AI applications; Act as escalation point for complex infrastructure issues; Partner with cross-functional teams to improve cloud governance and security posture.
Seniority
Senior, hands-on IC
