Quality & Reporting Specialist
Core
Support a service delivery team by managing reporting, invoicing, document control, and compliance administration.
Role type
Administrative and reporting specialist
Builds
Operational reports, invoices, purchase orders, and compliance documentation
Domain
Facilities management / Service operations
Deliverable
dashboards & analysis
Required skills
Microsoft Office (Word, Excel), invoicing management, document control, records management, data accuracy monitoring, audit support coordination
Preferred skills
Facilities management experience, compliance/quality assurance exposure, license/certification maintenance, process improvement focus
Responsibilities
Prepare and maintain customer and operational reports; Manage invoicing, purchase orders, and administration activities; Maintain document control systems and accurate records; Support compliance and quality assurance processes; Coordinate and update operational documentation and procedures; Monitor and maintain data accuracy across multiple systems; Support internal and external audit requirements; Liaise with internal stakeholders and customers regarding reporting and administrative matters; Assist with process improvements and administrative efficiencies; Provide general administration support to the broader team as required
