Client Services Lead, Healthcare
Core
Own end-to-end relationships with healthcare and life sciences clients (providers, payers, pharma, health-tech) to drive account growth and ensure value from Mercor's expert network and data products.
Role type
Senior Client Services Lead (0-1 builder)
Builds
Healthcare client function, service models, and commercial playbooks
Domain
Healthcare / Life Sciences / AI Data Services
Deliverable
client delivery
Required skills
Client relationship management, contract negotiation, stakeholder alignment, commercial strategy, regulatory navigation, hands-on execution
Preferred skills
Healthcare/life sciences domain expertise, data product experience, HIPAA/compliance familiarity, cross-functional leadership
Technologies
None stated
Responsibilities
Identify and onboard healthcare clients; lead end-to-end client conversations from scoping to renewal; structure commercial terms and negotiate contracts; manage complex multi-party stakeholder relationships; build repeatable processes for client operations
Seniority
Senior, hands-on IC building from scratch