Senior Associate, Optimisation
Core
Partner with stakeholders to identify improvement opportunities, shape practical solutions, and support the delivery of strategic initiatives that enhance operational performance and customer outcomes in Home Lending Operations.
Role type
Senior Associate, Business Analysis & Operational Transformation
Builds
Process improvement initiatives, automation, digitisation, and AI-enabled transformation solutions for Home Lending and Mortgage Delivery.
Domain
Financial Services / Banking / Home Lending Operations
Required skills
Business analysis, Business transformation, Continuous improvement, Strategic problem-solving, Stakeholder engagement, Process optimisation, Automation, Digitisation, AI-enabled transformation, Lean Six Sigma
Preferred skills
Consulting experience, Enterprise delivery, Cross-functional squad leadership, Coaching on Operational Excellence, Relevant improvement qualifications