Operations & Automation Associate

Nous HQFull-time2026-10-22 → 2026-10-23

Core

Join the Operations team to solve real-world problems between members, product, and external suppliers by investigating issues, spotting patterns, and building automations or better processes.

Role type

Early-career Operations & Automation Associate

Builds

Automations, internal tools, and process improvements to scale the AI agent service

Domain

Fintech / AI Agents / Consumer Finance

Required skills

Problem-solving, automation building, data querying, process redesign, technical curiosity, empathy, ownership, ambiguity management

Preferred skills

Experience with AI tools, building side projects or scripts, working in startups or consulting

Technologies

AI tools, Open Banking, internal tools

Responsibilities

Investigate member issues and trace root causes, redesign operational processes, build automations to remove repetitive work, query data to understand system behavior, collaborate with Product and Engineering on fundamental fixes

Seniority

Junior, high-agency IC

About Nous

Nous is an AI agent that takes some of the load of life; making good decisions and acting for our users in areas where they’re not the experts or aren’t paying enough attention. We've started with optimising bills, where we're already saving households thousands, and are now expanding into new categories. Similar to how Amazon picked books as its first category and grew from there.