Mechanical Product Specialist
Core
Provide technical support and client service by selecting proper equipment and parts for quoting and order entry, acting as the main point of contact for domestic and international customers. (via careerplan.io/jobs/95-001-2B-760-mechanical-product-specialist)
Role type
Product Specialist (Technical Support Representative)
Builds
Quoted orders and scheduled deliveries for mechanical and electrical systems
Domain
Industrial equipment / Mechanical and electrical systems
Deliverable
client delivery
Required skills
Equipment selection, order entry, quoting, customer troubleshooting, sales collateral knowledge, internal collaboration
Preferred skills
Mechanical and electrical background, Associate's Degree, Technical Service experience
Responsibilities
Select proper equipment and parts for quoting and order entry; Serve as main point of contact for product support; Collaborate with engineering and product management; Support customer troubleshooting efforts; Communicate customer feedback for product improvements