Collections Executive
Core
Support SME business owners by assessing financial situations, diagnosing problems, and proposing solutions to minimize loan defaults and clear aged debt.
Role type
Senior IC collections executive (financial services)
Builds
Cash collection and aged debt clearance for small business loans
Domain
Fintech / Small business lending
Deliverable
client delivery
Required skills
Financial assessment, debt clearance, regulatory compliance (FCA), customer service, target achievement, multi-system usage, Generative AI adoption
Preferred skills
Empathy, pressure management, proactive AI integration
Responsibilities
Assess borrower financial situations, diagnose problems, propose solutions, manage accounts with focus on cash collection and aged debt clearance, comply with FCA guidelines
Seniority
Mid-level, hands-on IC
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