Customer Service Consultant*
Core
Handle customer bookings, service enquiries, and liaise with the despatch team for a technology company.
Role type
Customer Service Consultant
Builds
Customer service interactions and booking management
Domain
Technology
Deliverable
client delivery
Required skills
written communication, verbal communication, customer service, multi-tasking, fast-paced environment adaptability
Preferred skills
IT software experience
Responsibilities
Process customer bookings, answer customer service enquiries, coordinate with the despatch team
Seniority
Entry-level to Mid-level