Work From Home Travel Care Representative
Core
Provide friendly assistance and coordinate travel details for clients before, during, and after their trips.
Role type
Travel Care Representative
Builds
Client support and itinerary management
Domain
Travel services
Deliverable
client delivery
Required skills
communication, customer service, organization, attention to detail, problem-solving
Preferred skills
interest in travel, comfort with online tools
Responsibilities
Communicate with clients via email, phone, and messaging platforms; Review itineraries and confirm travel details; Share accurate information about destinations and agency procedures; Proactively follow up with travelers prior to departure; Handle concerns and escalate complex issues
Seniority
Entry-level to Individual Contributor
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