GDS Expert (Cebu)
Core
Manage and operate Global Distribution Systems (GDS) platforms to book flights and travel services, ensuring accuracy and resolving operational issues.
Role type
GDS Operations Specialist
Builds
Flight bookings and travel-related services for clients and travel agents
Domain
Travel industry / GDS operations
Required skills
GDS platform management, flight booking operations, data analysis, customer service, troubleshooting, compliance adherence
Preferred skills
Strategic input on GDS usage, new technology implementation
Technologies
GDS platforms
Responsibilities
Manage and operate GDS platforms to book flights and other travel-related services; Ensure accuracy in all bookings, changes, and other transactions processed through the GDS; Troubleshoot and resolve any issues related to GDS flight operations; Generate reports on booking patterns, cancellations, and other key metrics to support business decisions; Assist travel agents with booking inquiries, special requests, and other customer service-related issues; Ensure that all GDS transactions comply with industry regulations, company policies, and data security standards.
