Lead Associate - Operations (Quezon City)
Based in Philippines
Core
Provide end-to-end customer service and consultation for air, rail, car, and hotel travel arrangements while ensuring quality and attention to detail.
Role type
Senior GDS Travel Operations Specialist
Builds
Travel itineraries and bookings for corporate and individual clients
Domain
Travel and Hospitality
Deliverable
product features
Required skills
GDS operations, GDS tools (Sabre, Amadeus, Galileo), creative problem-solving, attention to detail
Preferred skills
Corporate travel account management
Responsibilities
Deliver end-to-end customer service, provide consultation on fares and routing, identify best travel options, anticipate and mitigate potential problems, maintain process workflow accuracy