Cloud Support Engineer — Application Security (Night Shift)
Core
Technical support engineer specializing in application security, troubleshooting authentication, identity, and networking issues for Snowflake customers.
Role type
Mid-level IC Cloud Support Engineer (Application Security)
Builds
Secure and effective usage of Snowflake AI Data Cloud for enterprise customers
Domain
Cloud Security & Data Platform Support (via careerplan.io/jobs/92fbaae5-671f-4b4e-bc4e-51dd8c8781f0-cloud-support-engineer-application-security-night-shift-at-snowflake)
Deliverable
client delivery
Required skills
Troubleshooting security issues, Authentication/Authorization protocols (SAML, OAuth, SCIM), IAM/RBAC policies, Cloud networking (AWS/Azure/GCP), Web security protocols, Data warehouse fundamentals
Preferred skills
24x7 support experience, Database release management, Cloud certifications, Scripting/Programming languages
Technologies
Snowflake, AWS, Azure, GCP, SAML, OAuth, SCIM, MFA, SSL/TLS, TCP/IP, HTTP/HTTPS, DNS, REST APIs
Responsibilities
Drive technical solutions to complex security problems, Troubleshoot authentication and identity issues, Adhere to SLAs and escalation processes, Investigate issues using internal and third-party tools, Document solutions in knowledge bases, Report bugs and feature requests, Partner with engineering teams
Seniority
Mid-level, hands-on IC
