Key Account Manager
Core
Strategic account management for high-value B2B SaaS customers in fraud, payments, and compliance, acting as a trusted partner to drive ROI and long-term growth.
Role type
Senior Key Account Manager (Strategic)
Builds
Long-term strategic partnerships and customer success in the fraud and AML space
Domain
Fintech, Fraud Prevention, AML/KYC, B2B SaaS
Deliverable
client delivery
Required skills
Account Management, Customer Success, Risk Management, Solutions Architecture, API integration knowledge, Compliance domain expertise, Strategic analysis, KPI management, Cross-functional collaboration
Preferred skills
Technical product experience, Project management, Business intelligence tool proficiency, Analytical thinking, Process improvement
Technologies
Business intelligence tools, API platforms
Responsibilities
Serve as primary point of contact for high-value accounts, translate complex product/tech problems into actionable solutions, advise on fraud and compliance best practices, build and monitor client KPIs, plan long-term expansion, collaborate with risk analytics to solve new fraud typologies