Customer Experience Representative
On-site
Core
Friendly voice connecting patients to their dental care by managing appointments and handling calls.
Role type
Customer Experience Representative (Dental)
Builds
Patient appointment scheduling and care coordination
Domain
Healthcare / Dental
Deliverable
client delivery
Required skills
Communication, Time management, Technology proficiency, Reliability, Teamwork, Adaptability
Responsibilities
Making outbound calls to existing patients for dental care check-ins, Booking patients for routine check-ups and cleans, Managing cancellations and rescheduling appointments, Handling inbound calls with professionalism