EUT Engineer
Core
Onsite IT support engineer providing walk-up and remote technical assistance for the Gold Coast office and supporting colleagues across CFC Australia and Global Security Services.
Role type
Senior IC IT support engineer (End User Technology & Infrastructure)
Builds
Stable IT operations and user experience for the Gold Coast office and Australian teams
Domain
Insurance / IT Infrastructure
Required skills
Microsoft 365 administration, Entra ID management, endpoint technology support, network troubleshooting, device deployment, ITIL-based service management, incident management, onboarding/offboarding processes
Preferred skills
Cisco, Meraki, Cato networking knowledge, meeting room technology support, change management
Technologies
Microsoft 365, Entra ID, Windows, macOS, Teams, Cisco, Meraki, Cato
Responsibilities
Provide onsite, walk-up, and remote IT support; manage incidents and service requests; support employee onboarding, offboarding, and device deployment; administer identity and access management; troubleshoot devices, applications, networks, and meeting room tech; maintain IT assets and documentation; support technology projects and service improvements
Seniority
Mid-level, hands-on IC
