Product Operations Specialist | Travel
Core
Build and scale operational workflows for the Travel product, managing the end-to-end customer experience from booking to expense automation.
Role type
Product Operations Specialist (Travel)
Builds
Travel booking workflows, expense automation, and operational tooling for business travel.
Domain
Fintech / Business Travel
Deliverable
product features
Required skills
Product operations, cross-functional initiative execution, data analysis, SQL, root cause analysis, stakeholder communication, AI tool usage, low-code tooling
Preferred skills
Business travel domain knowledge, vendor/partner management, management consulting, technical programming (Python, Java, React)
Technologies
AI tools, low-code platforms, SQL
Responsibilities
Own the voice-of-customer loop for Travel; Partner with Product/Engineering/Design to translate feedback into roadmap priorities; Build product analytics to improve adoption and compliance; Own launch operations for new Travel features; Directly ship product improvements using AI and low-code tools; Design scalable operating systems for issue escalation and release readiness; Manage operational relationships with travel partners and vendors.
Seniority
Mid-level, hands-on IC