Customer Service Representative
Core
Handling customer inquiries, complaints, and providing accurate information for a NSW Government department.
Role type
Customer Service Representative
Builds
Customer support interactions for government services
Domain
Public Sector / Customer Support
Deliverable
client delivery
Required skills
Customer service experience, attention to detail, intermediate computer skills
Responsibilities
Responding to customer enquiries, Assisting with customer complaints, Providing accurate information in a timely manner, Contributing to continuous improvement initiatives
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