Customer service vacancy
Core
Respond to customer inquiries via phone, email, and social media; resolve complaints; maintain customer records.
Role type
Customer service representative
Builds
Customer support interactions and resolved issues
Domain
General customer service
Deliverable
client delivery
Required skills
Communication, problem-solving, organization, calm under pressure
Preferred skills
Teamwork, previous customer service experience
Responsibilities
Respond to inquiries, provide product information, handle complaints, follow up with customers, maintain records, collaborate with departments