Werkstudent Customer Success (F/M/*)
Core
Support customer onboarding, manage customer meetings, and drive upselling opportunities for a Business AI platform.
Role type
Student Customer Success Associate
Builds
Business AI platform with intelligent agents for SMEs
Domain
Artificial Intelligence / Enterprise Software
Deliverable
product features
Required skills
Customer communication, meeting organization, onboarding support, needs analysis, upselling, CRM system usage, task prioritization
Preferred skills
Interest in AI and digital products, proactive thinking, team collaboration
Technologies
CRM systems
Responsibilities
Organize and document customer meetings, prepare agendas and track next steps, answer customer inquiries, guide customers through onboarding, analyze customer needs to identify upsell opportunities, contribute to process automation
Seniority
Student (Werkstudent), 15+ hours/week
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