CareerPlanSign in

Werkstudent Customer Success (F/M/*)

Köln💼 Full-time🗓 2026-09-21 → 2026-09-27

Core

Support customer onboarding, manage customer meetings, and drive upselling opportunities for a Business AI platform.

Role type

Student Customer Success Associate

Builds

Business AI platform with intelligent agents for SMEs

Domain

Artificial Intelligence / Enterprise Software

Deliverable

product features

Required skills

Customer communication, meeting organization, onboarding support, needs analysis, upselling, CRM system usage, task prioritization

Preferred skills

Interest in AI and digital products, proactive thinking, team collaboration

Technologies

CRM systems

Responsibilities

Organize and document customer meetings, prepare agendas and track next steps, answer customer inquiries, guide customers through onboarding, analyze customer needs to identify upsell opportunities, contribute to process automation

Seniority

Student (Werkstudent), 15+ hours/week

Sourced via ashby · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.