Operations Manager
Core
Managing operational performance for a cluster of up to four venues within a large restaurant group, focusing on execution standards, commercial efficiency, and leadership development.
Role type
Senior multi-venue operations manager
Builds
Operational consistency and commercial performance across a cluster of dining venues
Domain
Hospitality / Restaurant Operations
Required skills
Multi-venue operational leadership, commercial cost control, roster optimization, labor efficiency, compliance management (liquor, gaming, Fair Work), crisis recovery, team coaching
Preferred skills
Experience scaling venue portfolios, deep knowledge of NSW liquor and RSA regulations, ability to diagnose venue performance mid-service
Technologies
HIGA, Restaurant Industry Award 2020, Fair Work obligations
Responsibilities
Enforce group operational standards across multiple venues, optimize labor costs and rosters, coach Restaurant Managers for succession, monitor compliance with liquor and labor laws, provide timely operational intelligence to leadership
Seniority
Senior, hands-on IC