Call Center Agent II (Mexico - 3 Month Contract)
Core
Provide inbound and outbound customer service for health insurance plans, research claims, and act as a liaison between claims and providers.
Role type
Customer Service Associate (Call Center)
Builds
Customer support interactions and claims data resolution
Domain
Health Insurance / Claims Operations
Deliverable
client delivery
Required skills
Healthcare claims operations experience, Call Center experience, MS Office proficiency, Verbal and written communication, Problem-solving
Preferred skills
Spanish language proficiency, Bachelor's degree