Billing Pod Lead
Core
Lead a small billing team to manage the patient revenue cycle, maximize revenue, and drive debt recovery for a hospital network.
Role type
Team Lead, Billing Operations
Builds
Patient revenue cycle processes and debt recovery outcomes
Domain
Healthcare / Hospital Administration
Required skills
team leadership, commercial contract interpretation, medical terminology knowledge, health fund arrangement knowledge, performance monitoring, stakeholder relationship management, staff coaching, process improvement, financial data analysis, regulatory compliance
Preferred skills
Certificate III in Business Administration, billing software proficiency, complex financial conversation skills, time management, patient counseling
Technologies
billing software
Responsibilities
Lead a small team of billing staff dedicated to a health fund group; establish best practice billing and collections processes; monitor team progress and performance via reports; act as escalation point for billing queries; maintain knowledge of health industry and fund contract changes; drive relationships with health funds and internal stakeholders; identify staff training needs; ensure safe work environment.
Seniority
Mid-level, hands-on IC with team leadership