Manager, Patient Financial Services - Hospital Revenue Cycle
Core
Supervising Patient Financial Services staff to manage daily billing, cash posting, collections, and compliance operations for a hospital revenue cycle.
Role type
Manager, Patient Financial Services (Hospital Revenue Cycle)
Builds
Hospital revenue cycle operations (billing, collections, AR resolution)
Domain
Healthcare / Revenue Cycle Management
Required skills
People management, Billing operations, Cash posting, Collections, Compliance (State/Federal/HIPAA), Reporting, AR acumen, Medicare regulations, Vendor management, Process improvement, KPI management
Preferred skills
Healthcare revenue cycle understanding, Team collaboration
Technologies
Electronic billing systems, Patient accounting systems, CPT4, HCPCS, Revenue Codes, Medicare systems
Responsibilities
Lead and train PFS staff on billing and collections operations; Ensure compliance with State, Federal, and HIPAA regulations; Manage accounts receivable resolution and payer escalations; Prepare and present daily, weekly, and monthly reporting packages; Monitor department performance and productivity; Resolve billing issues and underpayments; Manage bad debt logs and vendor reconciliations.
Seniority
Manager, people leadership